Customer Contact Us

We are here to help you. Please contact us using the information below.

Technical Support

Customer Care - United States


The Global Support Center is available by phone 24x7x365. If your product is maintained by a Hitachi Maintenance and Support Partner please contact them for support.

Support Connect Assistance

Support Connect Assistance- United States


Contact Support Connect assistance for website-related issues such as Support Connect login, software and documentation downloads, Technical Bulletins accessibility and other Support Connect features.

Trials Support

Trial Software Support- United States

(888) 715-4687

Support for trials software download issues is available during US business hours from 6pm Sunday to 6pm Friday Pacific Standard Time. Alternate Non-US number 1 (408) 642-3965.

Global Learning Support

Support - North America

Support - Europe, Middle East, Africa

Support - Asia Pacific

Support - Latin America

(866) 443-7338

Browse education locations

For support with Learning Center issues please contact the appropriate Learning Center support line.