Customer Contact Us

We are here to help you. Please contact us using the information below.

Technical Support

Customer Care - United States


The Global Support Center is available by phone 24x7x365. If your product is maintained by a Hitachi Maintenance and Support Partner please contact them for support.

Support Connect Assistance

Support Connect Assistance- United States


Contact Support Connect assistance for website-related issues such as Support Connect login, software and documentation downloads, Technical Bulletins accessibility and other Support Connect features.

Hitachi Vantara Partners

Contact the appropriate support line for help with Partner Tools, Partner Programs, the Partner Portal website or other partner related queries.

Support - North America

+1 800 592 6580

Support - Europe, Middle East, Africa

+44 1753 61 8990

Support - Australia

+61 1800 319421

Support - Worldwide

+1 669 220 1350

Community Assistance

Community Assistance

The Hitachi Vantara community is a space to ask questions, share information and get answers from your peers.

Trials Support

Trial Software Support- United States

(888) 715-4687

Support for trials software download issues is available during US business hours from 6pm Sunday to 6pm Friday Pacific Standard Time. Alternate Non-US number 1 (408) 642-3965.

Global Learning Support

Support - North America

Support - Europe, Middle East, Africa

Support - Asia Pacific

Support - Latin America

Browse education locations

For support with Learning Center issues please contact the appropriate Learning Center support line.